AI Customer Service

60% fewer emails and calls

An AI assistant that knows your show inside out answers your audience's questions on your website, day and night. The circuses already using it get 60% fewer emails and phone calls with questions.

Cost savings

What 60% fewer questions is worth

Most questions a circus gets are the same twenty, asked hundreds of times a season. Every one your team does not have to answer is time and money back.

Calculate your saving

Fill in your tent and your season. On average, one in ten visitors asks a question before their visit. Our assistant takes 60% of those off your hands.

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You save per season

€6,000

2,880

questions answered by the assistant

240

hours your team gets back

An estimate for a full tent, assuming one question per ten visitors and the 60% reduction measured at circuses using our AI customer service. Your own result depends on your show, your season and your audience.

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Fewer hours on the phone and in the inbox

The busy season is when questions pile up. The assistant takes the repetitive ones, so you need fewer extra hands to keep up.

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No more missed calls, no more lost sales

During a show nobody picks up the phone. A question that goes unanswered is often a ticket that is never bought. The assistant answers straight away and points people to your ticket shop.

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Your team back on what matters

Less time retyping show times and parking directions, more time for the guests at the door and the questions that really need a person.

What it answers

The questions you answer every day

Show times, the venue, parking, ages, accessibility, what to bring. The assistant answers them from your own show information, the way your team would.

  • “What time does the show start?”
  • “How long is the show?”
  • “Is there parking?”
  • “Is it suitable for a 3-year-old?”
  • “Can I bring a pushchair?”
  • “Is the tent heated?”
  • “Is it wheelchair accessible?”
  • “Where can I buy tickets?”
  • “Are there still seats on Saturday?”
  • “Can we buy food and drinks?”
  • “Is there an interval?”
  • “How do I get there by public transport?”

How it works

Set up for you, not by you

No knowledge base to build, no chatbot flows to draw. We do the setup and keep it up to date with your tour.

1

It learns your show

We feed it your website, show dates, venue details, ticket rules and the questions your team already answers. It only uses your information.

2

It answers in your ticket shop

A chat in your ticket shop answers visitors instantly, day and night, right where they choose their show and book their seats.

3

Your team handles the rest

Questions that need a person still reach you. Your team spends its time on those, not on the same twenty questions again.

Advantages

More than a cost saving

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Always on

Most people plan a family outing in the evening. The assistant is there when they are, including weekends and holidays.

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Instant answers

No waiting a day for a reply. A clear answer in seconds keeps people on your site and on their way to booking.

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Speaks their language

Visitors can ask in their own language and get an answer in it, which matters for touring shows and tourist audiences.

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Knows your show

Answers come from your own information, not from the internet at large, so they are about your tour, your venue and your rules.

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Turns questions into tickets

A question is often the last step before buying. The assistant answers it and points straight to your ticket shop.

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People where it counts

Complaints, special requests and anything unusual still go to your team. The assistant clears the way for them.

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Handles the rush

On-sale days, a rainy weekend, a sold-out Saturday: one assistant answers a hundred people at once without a queue.

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Always the same answer

Everyone gets the correct show time and the correct refund rules, whoever would have picked up the phone.

insights

Learn what your audience asks

See which questions keep coming back, and fix them at the source on your website, tickets or confirmation emails.

Why ours

Not just another chatbot

Plenty of AI chat tools promise the same. The difference is who sets it up and how well it knows circus.

Generic AI chatbot

Cirque Tickets AI customer service

You build the knowledge base and set it up yourself

check We set it up for you from your show information

Made for web shops and software companies

check Made by a team that sells circus tickets every day

Another supplier, another login, another invoice

check Part of the same partner that runs your ticketing

Stays the same when your tour changes

check Kept up to date with your dates and venues

Get started

Fewer questions this season

Tell us about your show and we will show you what the AI assistant can take off your hands.

mail

Send us an email

We usually reply within one business day.

Tell us about your show and what you need. Every message is read by a real person.

Write us an email info@cirquetickets.com arrow_forward